I reached out to Honda to find out if there are car rental days beyond what SoCal Clarity FCV lessees signed up for and they said yes.
Late last July I got an official response from Honda in regards to an update I wrote about what Honda was doing for their Honda Clarity Fuel Cell Vehicle lessees during the last hydrogen shortage localized in Southern California so I recently reached out to them again. As per Honda Communications earlier this week (Sept. 20,2018) “Honda Fuel Cell owners can use the Avis car rental through the supply issue.”
Here’s Honda’s complete statement,
Yes, Honda Clarity Fuel Cell owners can use the Avis car rental through the supply issue. They need to follow the directions in order to utilize the car rental that was given to them in their “welcome” packet. There are certain login credentials that the owner needs to use. Honda will then credit their account with the days that they use, so it will not impact their allocated 21 days that is part of their lease terms.
Full disclosure, I’m not an actual Honda Clarity Fuel Cell Vehicle owner, just an observer of this situation.
That being said, although I’ve seen some mixed experiences with Honda Clarity FCV lessees and Honda customer service when it comes to these additional rental days during this hydrogen supply shortage, hopefully, this official statement will help clear the air, additional rental days are available.
If you’re looking for a quick recap of this situation, here’s what I’ve covered.
- Aug 3- Air Products wraps up its previous shortage that started back in July.
- Sept. 12- Unrelated to this shortage, close to half of ALL stations in SoCal undergoing maintenance or repairs.
- Sept. 13 – Air Products unofficially confirms H2 shortage on the way.
- Sept 15- Air Products releases statment via Toyota.
- Sept 19- SoCal FCV owners coping with H2 shortage, Toyota opens Port of LB, Honda doling out help case by case
As of this writing, there still is a hydrogen supply shortage going on with the overall hydrogen supply, as mentioned in my previous article, stabilizing to a new normal. This new normal means SoCal Hydrogen stations are running dry within hours of getting filled leaving FCV owners constantly checking on station updates for H2 levels.
Here’s a graph from the past 72 hours of the hydrogen supply in all of California from True Zero stations.
As the weekend hit, overall levels keep reaching new lows despite stations filling to capacity during the late night hours. I’m getting my information from h2-ca.com which shows individual graphs for the last three days on each station as well. Popular stations like Lawndale take a huge hit from owners monitoring its level and filling as soon as fresh H2 arrives, then, H2 levels gradually lower within hours as the day goes on.
Relief, however little, might be on the way as the Hydrogen station in Torrance is slated to reopen on the 25th later in the afternoon. This is one of the few stations with a direct H2 pipeline from a nearby Air Products facility so this station, at least, will be easier to refill however stifled H2 production is at the moment.